In-store purchases
Change of mind
Images Handicrafts offers a change of mind return on all products only within 14 days of purchase.
Items purchased in-store can only be returned to the store
Images Handicrafts are not required to provide a refund for all other change of mind returns
For hygiene reasons, we cannot exchange or refund jewelry, Perfumes, and/or utensils.
Faulty items
An exchange will be provided for an item proven to be damaged or faulty only if the item is in original condition, and unused.
Faulty items may be exchanged or compensated within a reasonable timeframe. This time frame is fixed to 14 days. The timeframe for shipped orders is set to the items received by the customer, based on the tracking details (if provided).
Online purchases
Change of mind exchanges can be done within 14 days of receiving your order
For hygiene reasons, we cannot exchange or refund jewelry, Perfumes, and/or utensils.